Shipping Policy – Effective January 7, 2025

Introduction

At Trendsuri, we are committed to providing fast, reliable, and affordable shipping options for our customers. This Shipping Policy outlines how we handle shipping orders, including shipping methods, costs, delivery times, and order tracking.

1. Shipping Methods and Costs

We offer a range of shipping options to accommodate different needs and locations. Shipping costs are calculated during checkout based on the size of your order, your delivery location, and the shipping method you choose.

  • Standard Shipping: Delivery typically takes 5-7 business days for domestic orders. This option is the most economical and is available for most locations within the United States.
  • Expedited Shipping: Delivery typically takes 2-3 business days. This option is available for customers who need their items more quickly.
  • Express Shipping: For faster delivery, we offer Next Day or 2-Day Express Shipping for certain locations. The availability of this service depends on the destination.
  • International Shipping: We also offer international shipping to selected countries. International orders may take longer for delivery, and additional customs fees may apply depending on your country’s regulations.

Shipping charges will be calculated at checkout based on the selected shipping method and destination.

2. Order Processing Time

  • Processing Time: After you place your order, we typically require 1-2 business days to process your order. During busy times (such as holidays), this may take slightly longer. We strive to process orders as quickly as possible to get them to you promptly.
  • Order Confirmation: Once your order is processed, you will receive an order confirmation email with your order details.
  • Shipping Confirmation: Once your order has been shipped, you will receive an email with a tracking number. This allows you to monitor your order’s journey to your delivery address.

3. Delivery Times

Delivery times vary depending on the shipping method selected and the destination. You can expect the following general delivery windows:

  • Standard Shipping: 5-7 business days (domestic)
  • Expedited Shipping: 2-3 business days (domestic)
  • Express Shipping: Next business day or 2-day delivery (domestic)
  • International Shipping: Delivery times for international orders may vary depending on the destination country, typically ranging from 7 to 21 business days.

Please note that these timeframes are estimates and may be affected by factors beyond our control, such as carrier delays or customs processing for international orders.

4. Shipping Restrictions

  • PO Boxes: We do not ship to PO Boxes. Please provide a physical address when placing your order.
  • International Shipments: Some countries may have restrictions on certain products. We are not responsible for any issues arising from customs regulations, fees, or restrictions in your country.
  • Undeliverable Packages: If your package is undeliverable (e.g., due to an incorrect address), we will attempt to contact you. If the package is returned to us, you may be responsible for any additional shipping charges.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress. Visit the carrier’s website (e.g., USPS, FedEx, UPS) and enter the tracking number for updates on your order’s status.

6. Lost or Damaged Shipments

If your package is lost or damaged during shipping, please contact us at info@trendsuri.com. We will investigate the issue and work with the carrier to resolve the situation. In case of damaged items, you may be eligible for a return or exchange as per our Returns and Refund Policy.

7. Changes to Shipping Policy

We may update this Shipping Policy from time to time. Changes will be posted on this page with an updated effective date. Please review the policy periodically to stay informed of any updates.

Contact Us

If you have any questions regarding shipping or need assistance with an order, feel free to reach out to our customer service team:

We are here to help and will respond to your inquiries as quickly as possible.