Introduction

 

At Trendsuri, we are committed to offering a secure, efficient, and transparent payment process to ensure a smooth shopping experience. This Payment Policy explains how we handle payments for products purchased through our website, including accepted payment methods, security measures, billing information, and other essential payment terms.

 

1. Accepted Payment Methods

 

We accept a variety of payment methods to accommodate our customers:

 

Credit and Debit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. All payments made by credit or debit card are processed securely through our encrypted payment gateway.

PayPal: Customers who prefer using PayPal can select it as a payment method at checkout. With PayPal, you can use funds from your PayPal balance or linked bank accounts and cards.

Gift Cards: We also accept Trendsuri gift cards, which can be used for any online purchase. Gift cards can be redeemed during checkout by entering the code provided on the card.

Other Payment Methods: In some cases, we may offer alternative payment methods, such as Apple Pay or Google Pay, depending on the customer’s location and preferences.

2. Secure Payment Processing

 

Your security is a top priority at Trendsuri. We use industry-leading encryption technology to ensure that all transactions are secure. When you enter your payment details, your information is encrypted and processed by a trusted payment gateway provider.

 

SSL Encryption: Our website uses SSL (Secure Socket Layer) technology to encrypt your payment details during transactions, ensuring that your personal and financial information is protected.

PCI DSS Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS), a set of security standards designed to protect card information during and after a financial transaction.

Payment Gateway: Payments are processed through reputable and trusted gateways, ensuring that all data is handled safely and securely.

3. Payment Authorization and Processing

 

When you place an order, your payment will be authorized but not immediately charged. The authorization ensures that the payment method is valid and that sufficient funds are available for the transaction. Your card will be charged once your order is confirmed and shipped.

 

Pre-Authorization: When you submit your payment information, we will initiate a pre-authorization process. This process ensures the funds are available but does not immediately charge your account.

Order Confirmation: Once your payment is successfully processed and your order is confirmed, you will receive an order confirmation email with the details of your purchase. This email acts as proof of your order.

Failed Transactions: If a payment fails for any reason (insufficient funds, incorrect card details, etc.), we will notify you immediately. You can resolve the issue by providing updated payment information.

4. Billing Information

 

To complete your order, you must provide accurate billing information, including:

 

Full Name

Billing Address

Credit/Debit Card Information (if applicable)

Email Address for payment confirmation and receipts

It is important that the information provided matches your payment provider’s records to avoid delays in processing.

 

5. Fraud Prevention

 

We take every precaution to prevent fraud and unauthorized transactions. Trendsuri reserves the right to decline or cancel orders that appear suspicious or are flagged by our fraud prevention systems.

 

Address Verification System (AVS): Our payment processor uses an Address Verification System to ensure that the billing address provided matches the one on file with the credit card issuer.

CVV/CVC Code: For added security, we require the CVV (Card Verification Value) or CVC (Card Verification Code) for all credit and debit card payments. This code is a 3-4 digit number on the back of your card, which further helps to verify the authenticity of your transaction.

Additional Verification: In certain cases, we may request additional verification from the customer to ensure the validity of the payment method used.

6. Currency and Pricing

 

All prices on our website are listed in USD (United States Dollars). The price shown at the time of checkout will be the final price you pay, excluding any applicable taxes or shipping charges.

 

Taxes: Applicable sales tax will be calculated and added at checkout based on your shipping address. The tax rate may vary depending on the state or country to which the products are being shipped.

Currency Conversion: If you are shopping from outside the United States, your bank or payment provider may charge you a currency conversion fee. Trendsuri is not responsible for any additional charges or fees from your bank or credit card issuer.

7. Order Cancellations and Refunds

 

Once your order is processed and shipped, we may not be able to cancel or modify it. However, you can initiate a return by referring to our Returns and Refund Policy. If your order is canceled before shipment, you will receive a full refund to your original payment method.

 

Refund Processing Time: Refunds are typically processed within 5-7 business days after the return is received. However, the actual time it takes for the funds to appear in your account may vary depending on your payment provider.

Non-Refundable Fees: Shipping charges and gift card purchases are non-refundable.

8. Payment Disputes and Chargebacks

 

If you dispute a charge with your bank or payment provider, we may be required to reverse the payment or refund the amount. To avoid disputes, please contact our customer service team if you have any questions or concerns about a charge.

 

Chargeback Fees: If you initiate a chargeback or dispute a payment without contacting us first, you may be responsible for any associated fees. We encourage you to reach out to us to resolve any issues before taking action through your bank.

9. Changes to the Payment Policy

 

We may update or modify this Payment Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of any changes.